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If I stack a network device are they still considered as individual endpoints?

Yes they are. This is due to the workload being primarily based on the number of monitored ports within a switch or router etc which doesn’t change when stacking devices.

Where can I get the agent installer from?

When you sign into the Pulse OM portal there is a download icon in the bottom left corner, download the installer from there.

Can the installer be deployed silently?

Absolutely. There’s a set of silent command lines that can be used to allow you to deploy the Pulse OM agent via your favorite deployment mechanism (such as System Center Configuration Manager), PowerShell Desired State Configuration (DSC) or other similar systems.

What is an Endpoint?

There are three types of EndPoint that you can select for monitoring these being either: 1. Server (Physical or Virtual) 2. Network (A Network device layer 3 and above) 3. Workstation (a desktop, laptop or tablet)

What is a Custom check?

Custom Checks in Pulse OM allow you to define your own quick monitoring to expand what is already handled. This allows for checks against Website Content, Performance Counters, Service State, Ping’s and TCP Ports

What are Charts?

Charts are the main way to drill down into a hosts performance. They exposure all collected performance counters for the difference workloads monitored in Pulse OM.

What are Maps?

The Map feature allows you to visually represent the endpoints you monitor in Pulse OM against custom graphics, for example: geo graphically distributed environments, retail floor layouts, datacenter racks, business processes.

I forgot my password, what can I do?

We’re all forgetful sometimes. Make a nice drink or get some donuts for your friendly admin within your company as a sweetener and they can send you a password reset link from within the users admin page.

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